Creating digital spaces for the modern consumer
Silentium International is an enabler for large scale software system platforms designed to operate in a corporate environment or government. We also specialise in offshoring for all IT related operations, such as cyber security and project management.
e-Companion
In real Time
No more outdated menus or information. All you do is update the content using the easy-to-use back-end system on CX360 which will instantly update all the devices.
On-line round the clock
No waiting in queues
CX360 keeps your guests connected with you
round the clock allowing you to respond to their
requirements ultra efficiently.
The fixer!
Ensurering customer satisfaction
If you receive a complaint or a negative review fix it
there and then. The customised Survey on CX360
will notify you the feedback from your guests
instantly and this will give you the opportunity to
follow things up and bring any situation under control
within a few minutes.
Data Manager
CX360 gives you all the business intelligence and
metrics on its back-end dashboard. This will make
your life so much easier when you sit down to take
decisions and make choices for your business.
Empower your guests to seek all the assistance and information they need for a pleasant stay - with a flick and a tap, right from their bedside. The tablet-based CX360 e-concierge platform facilitates one-on-one interaction between guests and hotel staff, which eliminates the need to make calls or visit the front desk in person.
The responsive capabilities of the CX360 enables it to function across multiple devices, from desktop to mobile to tablet. The interface presents smooth navigation that does not require advanced technical expertise, making it a software that can be used by staff at any level. Your hotel/cruise team members can perform the following functions for creating instant updates on all in-room e-concierge devices across the board.
